Shipping Policy

At SungearPro our goal is to offer you the best shipping, ensuring your portable water purifier arrives quickly, safely, and securely.

To ensure the highest caliber of customer service we exclusively work with USPS and UPS Ground to fulfill all orders from our warehouses located on 219 FRONTAGE RD N, SUITE A PACIFIC, WA, 98047.

Free Shipping
At SungearPro we provide free shipping on all orders !

Order Schedule
The expected time frame of all orders is divided into 2 parts:

Processing time: within 48 hours（excluding weekends and holidays)
Shipping time: 5~10 business days via USPS / UPS Ground
If you have any other questions, please email us at service@sungearpro.com

Tracking
When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. The tracking information can take up to 24-48 hours to update on the USPS or UPS systems. If after 48 hours your parcel tracking number location hasn’t been updated please email us at service@sungearpro.com

Delivery Method
As mentioned earlier the free shipping we offer is with USPS / UPS Ground. We are unable to accommodate custom requests for deliveries, such as calling in advance, scheduling delivery dates, or leaving the package in a specific location. Any such requests will have to be arranged by the customer with USPS / UPS Ground directly after placing the order and receiving the tracking number.

Shipping Regions
SungearPro‘s orders can ship worldwide (Note we cannot offer the delivery to Alaska, Armed Forces Americas (except Canada), Armed Forces Europe, or Armed Forces Pacific).

Shipping Fees

Free shipping on all orderss .

SungearPro ships all portable water purifiers in unopened boxes, so customers will receive their products in pristine condition. If you should receive a product that has been damaged while in transit please reach out to us at service@sungearpro.com